Association of Passenger Service Agents/CWA Local 6001

WHO ARE WE?

What is the APSA/CWA 

The APSA/CWA (local 6001 of the communications workers of America), is a national organization for passenger service and reservations agents at American Airlines.  Having our own leaders and members from airports and reservations centers across the country will enable us to strengthen and deepen the level of support we need to get us to another union election and collective bargaining rights at our airline. 

What is APSA's Structure?

APSA/CWA's structure is comprised of four (4) National Officers: President, Vice President, Secretary and Treasurer; an Executive Board (the National Officers and Chapter Representatives); Chapter Representatives; and the membership.

APSA's membership is broken down into regions. A region with at least 15 members may form a Chapter by petitioning the Executive Board. For every 15 members in a Chapter, the Chapter may elect a member to the Executive Board. The Executive Board will have the authority to change the required number of members to form a Chapter.

 

 HOW DO WE REBUILD THE LABOR MOVEMENT?

Answer:  The same way we are trying at the APSA/CWA.

Click on the following link to see how unions were built and how we are trying to build our own:

http://www.iww.org/organize/strategy/AlexisBuss102002.shtml

Who Are APSA's Members?

Eligible to join the Association of Passenger Service Agents (APSA/CWA) are American Airlines' customer service employees, agents who are on furlough with recall rights, as well as retired American Airlines agents. The following employee groups are eligible to join APSA/CWA and should also be eligible to vote in our next union representation election (retired agents are not eligible to vote in NMB union representation elections but can be a member of the union).

Airport Agents: Ticket Counter, Gates, Baggage Service, Cargo, and Operational Coordinators except for outsourced stations.

Reservations Agents: All agents in reservations including Home Based, Reduced Work Week, and Part-Time Non-Extendable.

Skycaps: Still employed by American and not outsourced.

CTO’s: Any CTO agents still working with the public.

Premium Services: Admirals Club and VIP Office employees.

CBS: Central Baggage Service Representatives.

TDS: Ticket Delivery Service. Except for those outsourced.

Retirees: Retirees have joined APSA/CWA to have voice in order to protect their retirement benefits which are not guaranteed without a union contract.